BPO Services
• Litigation Support
• Data Conversion Services
Litigation Support
We provide customized expedient and accurate online and offline litigation coding services to meet the unique needs of each case and each firm.
Our document managers, reviewers, and coders expertly process large volumes of paper and electronic files, regardless of whether the data are in print, text, or image formats.
Our document teams are trained in how litigation and investigations work; therefore, they can efficiently and effectively locate, organize, and present the documents and data according to the client’s requirement.
Document Unitization or Logical Document Determination
Document break determinations can vary from case to case. Our unitization, or logical document determination (LDD), service determines the boundaries of each document (where each document starts and ends). In addition, we logically define attachment relationships within documents, viz. parent-child.
We ensure efficient and accurate preparation of each document and we identify unique documents by date and type. We continuously monitor the performance of our operators, and we guarantee an accuracy rating of 100%.
Physical Determination
This type of unitization is based on how the hardcopy documents are physically bound together (by a staple or paper clips). The physical boundaries of the document are determined by the binding element.
The document unitization process is outlined below:
1.Document review: each document is thoroughly reviewed page by to ensure that all elements and attachments are intact. Any mismatches are eliminated.
2.Unitization: The documents are then unitized according to the client’s instructions and requirements.
3.Verification: The unitized files are verified for 100% accuracy using carefully outlined quality control steps and our technology. Any errors are corrected and the files are re-reviewed for accuracy.
4.Client approval: The error-free unitized document is then sent to the client for review and final approval. Any client-noted alterations are made.
Coding
During the document coding process, we establish the objective and subjective coding of a document or record. The following document fields are captured in the coding:
• Beginning Document Number
• Ending Document Number
• Beginning Attachment Range (Logical)
• Ending Attachment Range (Logical)
• Beginning Bates Number
• End Bates Number
• Document Date
• Date Characteristics
• Document Type
• Document Title
• Document Descriptors
• Author
• Recipient
Data Conversion Services
Q-Con’s expert data conversion team provides cost-effective conversion of content from any format (text files, PDFs, HTML, images, audio, etc.) into the client’s preferred form of delivery. Our file conversion services offer affordable and efficient file format conversion in the following areas:
• Content conversion of legacy and new content
• Document conversion from legacy formats into XML/HTML
• Image file conversion
• Prepress preparation for print and e-publishing
• e-book production
• Graphic design and digitization of illustrations
• Text file conversion
• HTML file conversion

